I am a writer. My passion is poetry. I feel words connect people together and help us to understand the feelings we share.
Turning the tables is a poem about her being frustrated by customer service employees. Her blood boils hot and she hangs up to gain perspective. When she calls back she places them on hold by muting her phone as she listens to the employee grumble. When she reconnects the worker solves her issue quick as a flash.
"What You Can Do To Avoid Wasting Hours On Hold For Customer Service " by Inside Edition
Turning The Tables
She feels the heat in her veins
boiling over like hot steam in a tea kettle,
as her patience reaches the brink
listening to irritating words,
from customer service employees
who do not have her best interest at heart.
She hangs up the phone
taking a well needed break,
gaining her perspective
before attempting to resolve the issue again.
This time when a voice connects
she kindly says, “Could you please hold? “
then mutes the phone on her end
listening to the employee grumble.
After a good laugh,
she gains a much better perspective
reconnecting to the worker,
she gets her problem solved
quick as a flash.
"Never Hold For Customer Service Again" by Monry Talk News
"Jubal Phone Taps - Hold Please " by 107.3 KFFM
© 2020 BRENDA ARLEDGE