One Man's Smile and Wave Brightens a Community During Hard Times

Updated on July 2, 2020
lambservant profile image

Lori has been writing fiction since she first caught the writing bug at age nine.

Ricky the flagger. Is that a winning smile or what?
Ricky the flagger. Is that a winning smile or what? | Source

Driving Through the Ricky Zone

The old saying, "A smile can make a difference," always seemed trite and cheesy to me. Yeah, a smile can lift me a little in rare moments, but an encouraging word or a warm greeting packs a bigger punch for me.

I am here to tell you the story of Ricky Brooks, a young man who works as a flagger in the road construction site on the highway that runs down the Key Peninsula where I live. If you ever look into the face of a flagger who's been standing in one place for hours, you'll see a frown or a distant look which you just know he or she is thinking "I really have to pee," or "Is lunchtime ever going to come?" or "If one more blankety-blank comes through too fast I'm going to (fill in the blank). I can't say I blame them one bit, but then again, they chose the job.

Ricky Brooks is different. He has been elevated to celebrity status in our community. There was an article (please read) on him in the local newspaper. I know you're dying to hear what is so special about a flagger named Ricky. Ricky is special because he literally smiles, waves, gives thumbs up and shouts "hey" or "hi" to EVERY car that passes by. I mean literally every car. We come through slowly because it is a construction zone, so he seems to get every car covered. As he waves he kind of does a little bouncy type move. Ricky has won the hearts of every person in the community. The other day on my way to town I rolled down my window, stuck my hand out and shouted "Hey Ricky!" He looked me right in the eyes and said "Hey, how you doing." One the way home, I shouted "God bless you Ricky!" He echoed my words with great sincerity. I felt like he was glad to see me, that he appreciated my greeting as much as I appreciated his.

What is most special about Ricky's vivacious greetings is the eye contact. It feels as if he knows us as individuals because he looks directly into your face. As it turns out, Ricky is a young Christian who wants to make people's day. People are unhappy and grumpy going through highway construction zones, especially if they have been working for months, which is the case here on the Key Peninsula. They are building a bridge on a curve on the highway so the salmon can get through. I have dubbed the construction zone the Ricky Zone.

When this COVID-19 lockdown began, our spirits were dampened far more about this situation we face than about having to slow down for construction. Ricky's endearing greetings came to mean much more. The other day when I passed him I began to weep, thinking about how much joy he has brought to people through these hard times. The only bummer is now Ricky is required to wear a mask. Ridiculous since he's on a highway and the construction workers are a very far distance from him, but I'm sure it's due to some mandate somewhere. But Ricky's spirit is not hampered by a mask. We can still see his eyes, crinkled from smiling, and there is no hindrance to seeing his bouncing body and wave.

I wept because of all the many times I went on the Key Peninsula Facebook group page and there would be posts about Ricky, how Ricky made someone's day, or Ricky wasn't there today and how sad it was. I could feel the energy of their love for him, the expression of how much his simple smiles and waves meant to them. If Ricky has a day off, we are disappointed and feel let down. It's even worse when he has two days off.

Right now, they are not stopping cars with long waits. Ricky is mostly just seeing people come through slowly. Stopping cars will come at some point. At that time, Ricky's waves and shouts of greeting will be needed all the more since long waits when people need to get somewhere make people grumpy. But there is also the risk of distracted drivers, which Ricky's supervisor mentioned in the article. I'm sure it will all work out.

“For me, the main thing here is really simple: Treat thy neighbor as you want to be treated. That’s something anyone can do. A little good goes a long way.”

— Ricky Brooks, Key Peninsula News
Driving through the Ricky Zone.
Driving through the Ricky Zone. | Source

Ricky's Brand of Friendship is Powerful

When Ricky first arrived with the construction project, life was normal, as we once knew it. Ricky was a novelty and we were amused and appreciated his joyful greetings so very much. But then the pandemic started, people started losing jobs, people were flooded with panic attacks, fear, depression, worry. Twenty four hours a day we hear about this virus, the politics, the restrictions and injustices, and constant stream of contradictory information by "experts." Now that they are working on "opening back up carefully," there is bickering about what that will look like. And our hearts break for those who have lost loved ones to this virus, and for those who have loved ones in the hospital for other issues and can't be with them.

So many are going stir crazy, families are getting on each other's nerves, marital problems, domestic violence, child abuse, mental health crises have all skyrocketed. Grandparents can't see their grandkids, no graduations for hard-working students, surgeries that could prevent worsening medical issues have been canceled because they are deemed non-essential. There is an endless number of frustrating and heartbreaking circumstances we are facing.

In the wake of it all, there is Ricky's smile and thumbs up saying, "Hey man, you'll get through it. You are important to me. God has your back." No mask can cover the love Ricky has for our community, for me, for Joe, for Karen, for Dee Dee, for Trevor, for every driver that passes through the Ricky Zone.

Ricky reminds us how powerful a simple one-time connection, even by strangers, can mean when times are hard. Think hard about the encounters you've had with strangers at the grocery store, bus stop, library over your lifetime, and been encouraged by something very simple but heartfelt. I love living in a small community because it is a personal community. I go to the bank and they greet me as Lori in a personal way by making eye contact and a welcoming voice. It says they are happy to see me. If I go to a different branch, they might call me Lori, but it's impersonal. They don't look me in the eyes always. You can tell the difference in the tone of voice and body language, although they still might say something simple that is meaningful without them realizing it. Even though my primary purpose is to get business done, it's nice for a pleasant exchange.

I can remember going to urgent care one day. I was not well of course and I was also pretty depressed. The doctor was very tall and had a brilliant smile, a sparkle in his eyes, and a quick wit. We bantered back and forth jokingly. Then I saw his tag. His name was Dr. Romney. This is when Mitt was running for president. I said, "Any chance you're related to Mitt?" Without missing a beat he said, "We are second cousins and I'm not voting for him." I laughed and laughed. He made my day.

I can remember many times when I've been in a doctor's office or E.R, or inpatient hospitalization and a personable nurse or technician made my day just being kind and engaged. You can tell when someone is just there for the paycheck. I loved working in customer service oriented jobs because I love people. I had many customers over the years say I was their favorite or requested me if I was on duty. I was baffled by it. One person I met down the line and became friends with said I was simply more friendly and engaging and made an effort to make sure they had what they needed, especially if there was a problem. Eye contact and friendliness go a long way.

I think of times when on the phone waiting for long periods of time with some corporation, tech support, or entity like Social Security, and the person who answers is curt or impatient. I'll ask for the supervisor, or more likely call again and the new person is kind in a sincere way and patiently explains what is going on.

I guess the issue is a connection with sincerity and kindness. Ricky more than meets that criteria.

Driving through the Ricky Zone while we are living in the Twilight Zone has been a blessing that words fall short to describe. Ricky is young, so I don't expect him to make it to heaven before me, but should he meet our Maker before me, I wouldn't be surprised to see him at the pearly gates to greet me, and instead of a mask or construction helmet, he'll be sporting a halo and a sign saying, "Welcome to Paradise."

“Service is a smile. It is an acknowledging wave, a reaching handshake, a friendly wink, and a warm hug. It's these simple acts that matter most, because the greatest service to a human soul has always been the kindness of recognition.”

— Richelle E. Goodrich, Smile Anyway

Update - 7/2/20

Ricky announced yesterday on his fan page that he was terminated from his job for waving. We thought this strange and unfair in light of the fact that some of his coworkers, especially the guy in charge, were interviewed for the newspaper article and said they what Ricky was doing and support him. I am sure if he had been told to stop and he didn't that would be another story, but it doesn't look that way. I pray Ricky can get the job back or find another job where he can use that loving spirit and gift of giving to make a difference in lives.

© 2020 Lori Colbo


    0 of 8192 characters used
    Post Comment
    • profile image


      5 weeks ago

      Hey Lori. You never picked up on the humour.

      Maybe you forgot what you wrote about.

      "Eye Contact and Friendliness go a long way" Obviously you cannot have eye contact on Hub interactions, but it must have meant something to you to mention it in the first place ?

      It's cool with me though.

    • lambservant profile imageAUTHOR

      Lori Colbo 

      2 months ago from Pacific Northwest

      Hi Bill, I agree about his pay. Glad your day was made.

    • lifegate profile image

      William Kovacic 

      2 months ago from Pleasant Gap, PA

      Just reading about him brightened my day. He is very special and deserves more than a flagger's pay, I'm sure. Thanks for the inspiration, Lori. We can learn something from him.

    • lambservant profile imageAUTHOR

      Lori Colbo 

      2 months ago from Pacific Northwest

      Dora, God bless you and thanks for stopping by.

    • lambservant profile imageAUTHOR

      Lori Colbo 

      2 months ago from Pacific Northwest

      Bronwen, doom and gloom indeed. Lord, please fill this world with more Ricky's, and may it start with me.

    • lambservant profile imageAUTHOR

      Lori Colbo 

      2 months ago from Pacific Northwest

      Hello Ann, great minds think alike. I am in full agreement. Ricky inspires me to be a better person in relationships or one time enounters.

    • lambservant profile imageAUTHOR

      Lori Colbo 

      2 months ago from Pacific Northwest

      Peachy, you are so right.

    • lambservant profile imageAUTHOR

      Lori Colbo 

      2 months ago from Pacific Northwest

      Hi Bill,

      I quite agree.

    • lambservant profile imageAUTHOR

      Lori Colbo 

      2 months ago from Pacific Northwest

      Hi Pamela, we need more Ricky's in this world, and we should aspire to be like him. Have a blessed day.

    • lambservant profile imageAUTHOR

      Lori Colbo 

      2 months ago from Pacific Northwest

      Dear John, It is my pleasure to share an inspirational person like Ricky. I know there are others like him out there, but there are not enough. Happy Monday to you.

    • lambservant profile imageAUTHOR

      Lori Colbo 

      2 months ago from Pacific Northwest

      Hi Eric, I think we can all do better.

    • MsDora profile image

      Dora Weithers 

      2 months ago from The Caribbean

      Kudos to Ricky for his light into the darkness; and to you for bring him to our attention. Heartwarming, just the way we need it now.

    • BlossomSB profile image

      Bronwen Scott-Branagan 

      2 months ago from Victoria, Australia

      God bless you for writing such a heart-warming, uplifting story. There is so much doom and gloom going around at the moment that it is greatly appreciated.

    • annart profile image

      Ann Carr 

      2 months ago from SW England

      Lovely story about Ricky. It's a shame there aren't many more like him. So good that he can keep that up every day for every single person who goes by!

      It is important to show some sign of recognition to everyone we see, in some small way, if we can. It's what makes the world go round.

      Thanks for sharing this, Lori.


    • profile image


      2 months ago

      Ricky shows no judgement, no preferential treatment, no discrimination... He literally greets EVERY. SINGLE. PERSON. with enthusiasm and love! Thank you, Ricky. Please don’t ever stop showing the love and hope you give to so many!

    • peachpurple profile image


      2 months ago from Home Sweet Home

      this is a rare sight.

      most people show their disgrunted faces to the public

    • profile image


      2 months ago

      Lori.... this was such a wonderful read. Thank you so much. He sure has brought much needed Joy and smiles to our community that’s for sure!

    • billybuc profile image

      Bill Holland 

      2 months ago from Olympia, WA

      That kind of infectious greeting is what we need much more of. Thank you for sharing this uplifting story with us all. Long Live Ricky!!!

    • Pamela99 profile image

      Pamela Oglesby 

      2 months ago from Sunny Florida

      The wonderdu attidude of Ricky and his eye cibtact is certainly a blessing.Thank you for sharing such a lovely. uplisting story.

    • Jodah profile image

      John Hansen 

      2 months ago from Queensland Australia

      What a delightful and uplifting story in these trying times. Thank you for sharing Ricky with us, Lori.

    • Ericdierker profile image

      Eric Dierker 

      2 months ago from Spring Valley, CA. U.S.A.

      I sure like this Lori. What a heartwarming story. It inspires me to do better.


    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at:

    Show Details
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the or domains, for performance and efficiency reasons. (Privacy Policy)
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)
    ClickscoThis is a data management platform studying reader behavior (Privacy Policy)